Why Do Some Users Get Logged Out When Connecting to the Telegram Bot?

We have received some feedback that when connecting to our bot, a few users get logged out of their previous Telegram sessions. However, this is not an issue on our end but rather a security mechanism implemented by Telegram to protect user accounts.

Reasons

Telegram has strict security measures and limits the number of concurrent login sessions. When the bot connects to your account through Telegram's official API, the system may recognize this as a new session and log out older sessions to ensure security.

How to Minimize Impact

• Use Telegram primarily on a single device to avoid frequent session changes.

• Prefer Telegram Web or Desktop applications to maintain a stable login session.

• Limit simultaneous logins to multiple third-party services.

Security Commitment

We prioritize security and data encryption to ensure your information remains protected. If you have any concerns, please feel free to contact us for assistance.

Thank you for trusting and using our services!