What should you do if you encounter problems with Auto Forward Messages?

During use, problems may arise from missing config, incorrect syntax, not forwarding,not replace, etc... and you need support.

Please follow the following steps to quickly fix the problem

1. CREATE CHANNEL SOURCE A AND CHANNEL TARGET B

2. CREATE TASK CHANNEL A AND FORWARD TO B CHANNEL AND SIMULATE THE PROBLEMS

3. Get Your UserID of Auto Forward AND SEND UserID AND LINK INVITE TO YOUR CHANNEL SOURCE AND TARGET, GRANT ACCESS FOR ADMIN SUPPORT FIX BUG

Why do customers need to recreate tasks and simulate tasks?

This is necessary so as not to affect your running tasks and systems. Dev will test your task through the development environment instead of live. This is also a way for customers to review whether their task creation process and configuration are correct.